Company Description Veroboard is a Canadian-born lighting company building reliable, design-forward products for commercial, residential, and industrial spaces. Since 2009, we've focused on precision and the kind of quality you can feel the moment the lights turn on. Based in Vancouver, BC, our VeroLab is where ideas become reality. We manufacture, test, and assemble many of our products in-house, giving us full control over performance and detail. We also collaborate with designers, engineers, and film studios through our professional testing services. At Veroboard, we're all about better lighting, smarter processes, and products built to last. Role Description This is a full-time, on-site role for an Applications and Quotations Specialist, located in Vancouver, BC. The specialist will be responsible for providing application support, preparing quotations for customers, addressing technical inquiries, troubleshooting product-related issues, and ensuring exceptional customer satisfaction. Day-to-day tasks include working closely with the sales and engineering teams to align solutions with customer needs, analyzing customer requirements, and supporting various technical documentation and configurations. Qualifications • Strong attention to detail with the ability to read drawings and measurements and convert them into accurate run counts and material lists. • Solid analytical skills to evaluate customer needs and recommend complete lighting solutions. • Experience in lighting, electrical, or low-voltage systems • Ability to understand and explain technical concepts, including wattage calculations, voltage drop, Class 2 limitations, IP ratings, and control systems. • Proficiency in application support and troubleshooting for linear lighting installations • Experience providing technical support or creating quotations for a manufacturer or distributor. • Excellent communication skills with the ability to clarify missing information and simplify technical details for reps, distributors, and contractors. • Customer-focused mindset with strong problem-solving abilities and the ability to work under pressure and manage multiple quote requests. • Ability to interpret lighting plans, architectural drawings, and site photos to produce accurate product recommendations. • Strong organizational skills and proficiency with tools such as Excel, Google Workspace, and Monday.com
